Weekly Posts and Insights

Accountability: Discipline vs. Empathy
Leadership, Culture Matthew Harrington Leadership, Culture Matthew Harrington

Accountability: Discipline vs. Empathy

This post explores the delicate balance between accountability and empathy in leadership, especially in a time when staff are feeling burned out and undervalued. Drawing from Crucial Accountability and thought leader Dr. Jay Campbell, it outlines how leaders can hold people to high standards while still showing compassion. The key is moving beyond avoidance or aggression to have respectful, clear, and constructive conversations that build trust and drive results. True leadership lives in the tension between expectation and empathy—and that’s where real transformation begins.

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Resilient Warrior Leader: Compassion as the Compass
Leadership, People Matthew Harrington Leadership, People Matthew Harrington

Resilient Warrior Leader: Compassion as the Compass

In this Resilient Warrior Leader post, we explore compassion as a vital internal compass for leaders navigating uncertainty and building trust. Using the L.E.A.D. framework—Look, Empathize, Acknowledge, Decide—readers are invited to slow down, pay attention, and take meaningful action rooted in empathy. The post emphasizes that compassion isn’t soft; it’s strategic, renewable, and essential for resilient, community-centered leadership.

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Turning Community Building and Leadership Upside Down
Culture, Leadership Matthew Harrington Culture, Leadership Matthew Harrington

Turning Community Building and Leadership Upside Down

The Upside-Down Community Leadership concept envisions leaders at the bottom, serving and uplifting the community members. This inversion reflects a shift from self-centered leadership to a more altruistic and community-centric approach. The core principles of the Upside-Down Community concept align with virtues such as humility, compassion, and service to others. By adopting a servant-leadership mindset, community leaders prioritize the well-being of the community over personal gain. This model encourages leaders to lead by example, demonstrating that true greatness arises from selfless service and a commitment to the collective good.

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